Frequently Asked Questions for QITech USA 800 Service
  
QITech offers three types of 800 number toll free direct dialing in over 60 countries:

* In the US, Canada & US territories, the service is QITech USA 800 Direct dial.
* In 30 countries - Europe and much of Asia the service is UIFN 800 Direct Dial.
* In another 30+ countries the service is ITFS 800 Direct Dial.

Please see other FAQ pages for questions specific to UIFN and ITFS 800 services

  
  1. What is QITech USA 800 Direct Dial Service?
  2. Can a customer make calls from any telephone?
  3. Do I need a seperate account for QITech USA 800 Service?
  4. Is there a monthly fee or any special charges for this service?
  5. Does QITech USA 800 Service replace my regular long distance servicce at my home or office?
  6. I live in the United States and my regular long distance service is billed monthly by my local telephone service provider. Can I have QITech ís service added to this billing service too?
  7. I am a QITech customer from China and I use QITech ís UIFN 800 number direct dial service. I dial 00 + (800) 0000-2468. I will be travelling in the USA. Does the QITech USA 800 Service work the same as UIFN Service?
  8. I am a QITech customer from Mexico where I use QITech 's Callback Service from my home phone,my office phone and my mobile phone. When I travel in the US, can I use Callback Service there?
  9. I am from Europe and I use QITech 's UIFN 800 Number Direct Dial from any phone when I travel thru Europe. When I visit the USA, can I still use my QITech account?
  10. I am a QITech Callback customer from Kenya. I use the 99 Number Speed Dialling feature for rapid dialling of multiple numbers to saave time and money. When I travel in the US, can I use Speed Dialling with QITech USA 800 Service?
  11. What rates are applied to the QITech USA 800 Service?
  12. I travel in the US and Canada and need to make about twelve (12) calls a day. How can I program these calls for Speed Dialling so I can save time in dialling them?

What is QITech USA 800 Direct Dial Service?

It is a 1+800 dial around Service for QITech customers making calls from the US, Canada, Puerto Rico, US Virgin Islands, Guam or Western Samoa.

Can a customer make calls from any telephone?

YES. Calls can be made from any telephone: public, private, hotel lobby, hotel room, airport phones, any kind of mobile phone or any friends phone.

Do I need a seperate account for QITech USA 800 Service?

NO. All QITech customers, worldwide, can enjoy this service when visiting the US, Canada or the US Territories. This service is available to any customer using any other QITech services.

Is there a monthly fee or any special charges for this service?

NO. There are no monthly fees and no minimum use requirements for the USA 800 Service, Callback Service, or for any of the QITech direct dial services available to customers in over 60 countries.

Does QITech USA 800 Service replace my regular long distance servicce at my home or office?

NO. QITech USA 800 Service is an alternative direct dial international long distance service. You can use it or you can use your regular long distance service. It is an additional way to make US or Canada domestic or international calls.

I live in the United States and my regular long distance service is billed monthly by my local telephone service provider. Can I have QITech ís service added to this billing service too?

NO. Your bills for QITech services are billed, monthly, to your international credit card. QITech accepts Visa, Master Card, American Express and JCB (Japan).

I am a QITech customer from China and I use QITech ís UIFN 800 number direct dial service. I dial 00 + (800) 0000-2468. I will be travelling in the USA. Does the QITech USA 800 Service work the same as UIFN Service?

Yes, except that in the US you dial 1 + (800) 430-2331. You use the same PIN number you use in China.

I am a QITech customer from Mexico where I use QITech 's Callback Service from my home phone,my office phone and my mobile phone. When I travel in the US, can I use Callback Service there?

Yes, but you do not want to. You can Dial Direct from any telephone by dialling 1+800-430-2331. Enter your PIN when prompted. The calls will be billed to your regular QITech account at the same low rates you enjoy as a callback customer.

I am from Europe and I use QITech 's UIFN 800 Number Direct Dial from any phone when I travel thru Europe. When I visit the USA, can I still use my QITech account?

YES. You will direct dial from any telephone just as you do in Europe. The dialing procedure for the US and Canada is 1+800-430-2331. When prompted, use the same PIN you use in Europe.

I am a QITech Callback customer from Kenya. I use the 99 Number Speed Dialling feature for rapid dialling of multiple numbers to saave time and money. When I travel in the US, can I use Speed Dialling with QITech USA 800 Service?

YES. QITech USA 800 works from the same switches as are used for the Callback service for Kenya. You can not only use speed dialing when you travel in the US, but the speed dialing numbers you have programmed into your account will be recognized when you are in the US and you do not have to reprogram them.

What rates are applied to the QITech USA 800 Service?

The same low rates supplied to you by your QITech agent when you opened your account will apply.

WHAT RATES ARE APPLIED TO THE QITech USA 800 SERVICE?

The same low rates supplied to you by your QITech agent when you opened your account will apply.

I travel in the US and Canada and need to make about twelve (12) calls a day. How can I program these calls for Speed Dialling so I can save time in dialling them?

You can program your speed dialing numbers online. Instructions are provided by your QITech Agent, or you can get instructions at your Agentís website or QITech ís website at www.QITech .com. You can also have them emailed to you by contacting Support@qitechnologies.com .

You can also program your speed dialing numbers from your telephone. See the QITech USA (800) BROCHURE for simple instructions.

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